Privacy Policy

This Privacy Policy explains how we collect, use and protect the personal data you provide when you create an account, play games or use services on our site. We take your privacy seriously and set out below the types of information we process, how we use it and the choices available to you.

Types of data we collect

Personal data

When you register or verify your account we collect personal details such as your name, date of birth, email address, phone number and proof of identity. We also keep KYC documents and information required to confirm your age and identity where necessary.

Technical data

We collect device and connection information, including IP address, browser type, device identifiers, operating system and pages visited. This helps us deliver the service, prevent fraud and improve performance.

Transactional data

We record deposits, withdrawals, game activity, bet history and payment method details. Transactional records allow us to process payments, resolve disputes and comply with legal obligations such as anti-money-laundering checks.

How we use your information

Your data is used to provide and maintain your account, process payments, carry out verification checks and support customer service. We may use information to detect and prevent fraud, enforce our terms, and to personalise the services we offer. Where you opt in, we will use your contact details for marketing and promotional messages.

Data protection practices

We protect data using industry-standard technical and organisational measures, including encryption in transit, access controls and secure storage systems. Access to personal information is restricted to staff and service providers who need it to perform their tasks. We review security measures regularly and require third parties to meet appropriate security standards.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, support login and security, measure site performance and deliver relevant content. Some cookies are essential for the service, while others provide analytics or advertising functions. You can manage cookie preferences in your browser and via our cookie settings on the site.

User rights

You have the right to access the personal data we hold about you, request correction of inaccurate information and ask for deletion subject to our legal obligations. You may also request restriction of processing, object to certain uses and withdraw marketing consents at any time.

Access, correction and deletion

To access or update your details, please use your account settings or contact our privacy team. If you request deletion, we will remove your personal data unless retention is necessary for legal, regulatory or legitimate business reasons, such as fraud prevention or tax records.

Information sharing and third parties

We share data with service providers that perform payment processing, identity checks, hosting, analytics and customer support. We may also disclose information where required by law or to protect our rights. Where data is transferred outside the UK we put safeguards in place to protect your information.

Privacy policy updates

We may update this policy from time to time. Any changes will be posted on the site and, where appropriate, notified to you. Continued use of our services after updates constitutes acceptance of the revised policy.

If you have questions or wish to exercise your rights, contact us at [email protected].